Driving Excellence: Building Strategic Trust Between Boards and CEOs with Wayne Peacock & Peter Gleason

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About this Series

Driving Excellence

With Byron Loflin

In the Driving Excellence video series, the Nasdaq Center for Board Excellence is joined by leaders who are reimagining solutions to problems, influencing business, and pursuing excellence. These leaders share their experiences and insights on corporate governance matters, best practices when inside and outside of the boardroom, and what they believe is key to driving excellence.

Wayne Peacock, Former CEO and President of USAA, and Peter Gleason, CEO and President of NACD, join Byron Loflin, Global Head of Board Advisory at Nasdaq, for a timely conversation on why trust between the board and the CEO has become one of the most powerful drivers of organizational performance.

Drawing on the NACD Blue Ribbon Commission’s latest insights, Wayne and Peter explore how trust is built, operationalized, and leveraged to accelerate decision making, strengthen crisis response, and create strategic clarity in an era marked by AI disruption and rapid change.

Watch this Driving Excellence episode to learn:

  • How trust becomes a strategic asset—and how boards and CEOs can build, measure, and sustain it
  • Why strong CEO–chair relationships and clear communication routines accelerate alignment, decision‑making, and crisis navigation
  • How boards balance accountability with psychological safety to unlock better performance and innovation
  • Why AI fluency, continuous education, and thoughtful board composition are essential to modern governance

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