Rackspace and Sema4.ai partner to enhance enterprise AI deployment with integrated solutions for scalable, secure AI agents.
Quiver AI Summary
Rackspace Technology has announced a strategic partnership with Sema4.ai to enhance the deployment and management of enterprise AI solutions. This collaboration combines Rackspace's Foundry for AI (FAIR) services with Sema4's SAFE AI Agent Platform, aiming to bridge the gap between AI experimentation and widespread adoption in enterprises. The partnership allows businesses to design and implement custom AI agents that enhance functions like HR, finance, and customer support while ensuring robust governance and security. Both companies emphasize that this initiative is not just about deploying AI but operationalizing enterprise intelligence efficiently. Sema4's SAFE platform features decentralized agents that can automate workflows and integrate seamlessly into existing business processes, thereby promoting efficiency and scalability in AI utilization.
Potential Positives
- Rackspace has formed a strategic alliance with Sema4.ai to enhance its capabilities in deploying secure, enterprise-grade AI solutions, leveraging both companies' strengths in AI and cloud technology.
- This partnership addresses the critical gap in AI adoption within enterprises, aiming to increase the 24% of businesses currently utilizing AI agents, thus positioning Rackspace as a leader in AI deployment.
- The collaboration enables businesses to create custom AI agents for various enterprise functions, significantly enhancing operational efficiency and accelerating time-to-value for organizations.
- By integrating advanced AI capabilities into existing environments, the partnership promises improved automation of high-value tasks, streamlining workflows and minimizing the complexity of AI adoption for enterprises.
Potential Negatives
- The press release highlights that only 24% of enterprises currently have AI agents in production and scaling effectively, indicating a significant gap in adoption that may concern stakeholders about the demand for their new partnership.
- The necessity of this partnership suggests Rackspace may be struggling to differentiate itself in a competitive market, as they are relying on collaboration with another company to bolster their AI offerings.
- The reference to "fragile, siloed AI tools" implies that existing solutions may not meet the market needs adequately, which could reflect negatively on Rackspace's prior offerings and expertise in the AI sector.
FAQ
What is the purpose of the Rackspace and Sema4.ai partnership?
The partnership aims to accelerate the adoption of secure, enterprise-grade AI solutions by integrating Rackspace's FAIR services with Sema4's SAFE platform.
How will AI agents benefit businesses through this collaboration?
Businesses can design and deploy custom AI agents for various functions, enhancing automation, governance, and efficiency across operations.
What challenges does the alliance address in AI adoption?
The collaboration addresses the gap between AI experimentation and enterprise-wide deployment, as only 24% of organizations currently utilize AI agents effectively.
What kind of support does the FAIR platform offer?
FAIR provides full AI lifecycle management, including observability and a centralized control plane for secure and efficient AI deployment.
How does Sema4's SAFE platform improve AI functionality?
The SAFE platform enables interconnected, resilient AI agents that can operate independently, enhancing workflow automation and real-time decision-making.
Disclaimer: This is an AI-generated summary of a press release distributed by GlobeNewswire. The model used to summarize this release may make mistakes. See the full release here.
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Full Release
SAN ANTONIO, June 18, 2025 (GLOBE NEWSWIRE) --
Rackspace Technology
®
(“Rackspace”) (NASDAQ: RXT), a leading hybrid cloud and AI solutions provider, today announced a strategic alliance with enterprise AI agent innovator
Sema4.ai
(“Sema4”). This collaboration integrates the
Foundry for AI by Rackspace (FAIR™
) services and Rackspace’s application management expertise with Sema4.ai’s advanced ‘SAFE’ AI Agent Platform, combining the strengths of both companies in artificial intelligence, cloud and systems integration to accelerate the adoption of secure, enterprise-grade AI solutions. The partnership will enable the rapid deployment of scalable, production-ready AI agents across enterprise functions with robust governance, transparency, and security protocols as their core foundational elements.
Why does this matter?
Rackspace’s recently published
AI research report
reveals that there is a critical gap between experimentation and enterprise-wide AI adoption. While nearly all organizations are open to integrating AI agents into their business strategy,
only 24%
of enterprises currently have AI agents in production and scaling effectively.
Through this new collaboration, businesses can design and deploy custom AI agents tailored to specific use cases, with seamless integrations across key functions such as HR, finance, customer support, sales, and operations. Customers will also gain access to full AI lifecycle management, including built-in observability and a centralized control plane, enabling scalable, secure, and efficient deployment.
“For over 25 years, we've learned what it takes to keep critical enterprise systems running reliably in production environments,” said
Srini Koushik
, President of AI, Technology, and Sustainability at Rackspace Technology. “At FAIR, we view AI agents not just as digital assistants, but as autonomous digital coworkers that require the same level of reliability, security, and governance as any mission-critical operation. This solution, in collaboration with Sema4, isn't just about deploying AI; it is about operationalizing enterprise intelligence at scale.”
The SAFE Advantage: Agents that Integrate into Your Business
Sema4's SAFE platform represents a fundamental shift from fragile, siloed AI tools to resilient, interconnected agents that understand the context of a business. Its flexible architecture enables the efficient integration of advanced AI capabilities into existing enterprise environments using decentralized, federated agents. These agents can:
Operate independently
or collaboratively
, offering shared functionalities such as natural language understanding, workflow automation, and advanced document processing.
Help streamline
and enhance the automation of high-value tasks. The result is a secure, scalable AI agent platform that bridges the gap between structured and unstructured data, supports real-time decision-making, and leverages a low-code approach to accelerate adoption and drive scalability.
Automate existing business processes
, which interpret standard operating procedures (SOPs) and runbooks, eliminating the need for complex prompt engineering. This enables organizations to simply describe a process in plain English, letting AI agents automate workflows based on existing documentation reducing time to value while significantly lowering barriers to adoption.
“Enterprise agents are the defining application of the AI age and will fundamentally change knowledge work by converting insights directly into action,” added Rob Bearden, CEO of
Sema4.ai
. “The partnership between Sema4.ai and Rackspace FAIR empowers businesses to move beyond testing to enterprise-wide deployment of AI agents.”
About Foundry for AI by Rackspace (FAIR):
FAIR
is a groundbreaking global practice dedicated to advancing business transformation, improving customer experience, increasing the quality of service, and accelerating value creation through the secure and responsible use of AI technologies. FAIR has identified over 500 use cases across multiple industries and is working on several industry-leading implementations for our customers across the globe.
About Rackspace Technology
:
Rackspace Technology is a leading end-to-end, hybrid, and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.
About Sema4.ai
Sema4.ai believes enterprise AI agents are the “killer app” of the AI era—revolutionizing how knowledge work is executed. Our full lifecycle enterprise AI platform enables businesses to build, run, and manage AI agents at scale. Our platform was designed from the ground up to deliver SAFE AI Agents that are secure, accurate, fast, and extensible. And, unlike other agentic offerings, our agents enable the business user to define the process and the best practice outcomes.
By empowering businesspeople, and not just developers, to build and deploy AI agents that understand context, reason, and act autonomously, Sema4.ai is transforming how work gets done in the enterprise. This approach to agentic automation is driving significant gains in operational efficiency, productivity, and cost savings for some of the world’s largest and most successful companies.
Media Contacts
Rackspace Technology
Matt Conroy
Stanton Public Relations & Marketing
rackspace@stantonprm.com
Sema4.ai
Eric Gonzalez
VSC for Sema4.ai
press@sema4.ai
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