Ericsson's (ERIC) Vonage Boosts LEAP's Communication Portfolio

Vonage, the wholly owned subsidiary of Ericsson ERIC is deploying Vonage Communication APIs to enhance the customer support capabilities of LEAP, a Singapore-based communication solutions provider. LEAP offers professional contact center services, interactive voice response designer solutions, and social media services to enterprises in the South East Asian region. With the recent collaboration with Vonage, LEAP is aiming to expand its global customer reach.

The availability of a robust communication infrastructure is imperative for premium customer services. Vonage Communication APIs boast various solution suites that cater to a wide range of communication channels. For instance, its Voice API delivers improved, differentiated customer experience by facilitating automated and personalized interactions with AI.

Vonage global video platform brings live interactive video sessions directly within the enterprise's web, mobile and desktop applications. With cross-platform compatibility and developer-friendly tools, enterprises can customize the video communication experience to meet their specific business requirements.

With over one million registered developers, Vonage Communication Platform offers a comprehensive suite of voice, video, messaging and email services that drive digital transformation for both established businesses and startups.

The Vonage SIP Trunking connects LEAP to the cloud, enabling it to scale up or down with virtually unlimited capacity, reducing costs with per second billing. This integration also streamlines workflow, optimizes resources for LEAP’s customers and empowers them with secure and reliable client engagement features that can scale on demand.

Voice communication is crucial for businesses, especially in the customer support domain. Vonage has recently unveiled Enhanced Noise Cancellation, which leverages machine learning capabilities to effectively mitigate disruptive background noises and enhance customer support agents’ productivity. The solution is already witnessing market traction across industries and is likely to have a positive impact on Ericsson’s top line in the upcoming quarters.

In 2022, Ericsson completed the buyout of Vonage to expand its presence in the wireless enterprise market. In 2023, the company witnessed solid net sales growth in the Enterprise segment driven by the acquired Vonage businesses.

ERIC is well positioned to cash in on the market momentum with its competitive 5G product portfolio. The company continues to execute its strategy to become a leading mobile infrastructure provider and establish a focused enterprise business. It currently has 160 live 5G networks across the globe, spanning 68 countries.

The stock has lost 15.8% over the past year against the industry’s growth of 17.2%.

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Zacks Rank & Stocks to Consider

Ericsson currently carries a Zacks Rank #3 (Hold).

Pinterest PINS, sporting a Zacks Rank #1 (Strong Buy) at present, delivered a trailing four-quarter average earnings surprise of 37.42%. In the last reported quarter, it delivered an earnings surprise of 3.92%. You can see the complete list of today’s Zacks #1 Rank stocks here.

Pinterest is increasingly establishing a unique value proposition to advertisers that could provide a competitive advantage in the long haul. Through various innovations, it continues to dramatically improve the advertising platform, which appears to be one of the best ad platforms for consumer discretionary brands looking for ways to reach customers and stretch smaller ad budgets.

NVIDIA Corporation NVDA, currently sporting a Zacks Rank #1, delivered a trailing four-quarter average earnings surprise of 20.18%. In the last reported quarter, it delivered an earnings surprise of 13.41%.

NVIDIA is the worldwide leader in visual computing technologies and the inventor of the graphic processing unit. Over the years, the company’s focus evolved from PC graphics to AI-based solutions that support high-performance computing, gaming and virtual reality platforms.

Arista Networks, Inc. ANET, carrying a Zacks Rank #2 (Buy) at present, is likely to benefit from strong momentum and diversification across its top verticals and product lines. The company has a software-driven, data-centric approach to help customers build their cloud architecture and enhance their cloud experience. Arista has a long-term earnings growth expectation of 17.5% and delivered an earnings surprise of 13.3%, on average, in the trailing four quarters.

It holds a leadership position in 100-gigabit Ethernet switching share in port for the high-speed datacenter segment. Arista is increasingly gaining market traction in 200- and 400-gig high-performance switching products and remains well-positioned for healthy growth in data-driven cloud networking business with proactive platforms and predictive operations.

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The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.

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