What is a Nasdaq Certified Services Partner?

A Nasdaq Certified Services Partner refers to a company that has undergone a formal certification process provided by Nasdaq to implement Nasdaq Calypso and Nasdaq AxiomSL solutions, on Nasdaq's behalf. This certification signifies that the partner possesses a high level of expertise, knowledge of Nasdaq's best practices, and experience in successfully implementing Nasdaq's solutions for clients.

Why engage a Nasdaq Certified Services Partner over other Implementation Specialists?

Engaging a Nasdaq Certified Services Partner (CSP) offers numerous advantages over working with a non-certified specialist when adopting Nasdaq's solutions. CSPs have completed rigorous training, achieved official certification, and participate in ongoing education to remain current with product advancements. Furthermore, they have a proven track record of successfully implementing Nasdaq solutions for clients in alignment with Nasdaq's best practices and delivery framework, ensuring efficient and effective deployment. In addition to possessing deep product knowledge, their local presence gives them invaluable insights into the intricacies of the local market. By partnering with Nasdaq's CSPs, organizations benefit from resource optimization, ongoing support, collaboration with Nasdaq, and risk reduction.

How do I know which Nasdaq Certified Services Partner is right for me?

Selecting the ideal Nasdaq Certified Services Partner requires an assessment of several key factors. Begin by defining your project's specific requirements, goals, scope, and budget. This clarity will serve as a benchmark to evaluate potential partners. Next, consider the partner's industry expertise and experience. Opt for a partner with a proven track record in your region and segment, as their familiarity with your sector's nuances (Buy side, Sell side, Insurance, Hedge Fund, Central Bank, CCP, and regulatory requirements), specific know-how of your end users and integration landscape, can prove invaluable in delivering tailored solutions. Review the partners' certifications, case studies, and references to gauge reliability, work quality, and adherence to deadlines. Inquire about their team expertise and collaboration approach. Lastly, consider compatibility, cultural fit, trust, and reputation. A Nasdaq Certified Services Partner that aligns with your objectives, values, and requirements is more likely to pave the way for a successful implementation journey.

What are the partners requirements under the Nasdaq Certified Services Partner Program?

The requirements of partners under the Nasdaq Certified Services Partner (CSP) Program are outlined in a contract between Nasdaq and the partner. Nasdaq's Service Partner Management group conducts annual benchmark assessments to ensure CSP compliance with obligations and adherence to best practices. The partnership undergoes a comprehensive reassessment every two years, and in instances where partners fail to meet the CSP program criteria, the contract is not renewed. Here are some responsibilities that partners have under the program: Product Knowledge and Expertise : Nasdaq Certified Services Partners are expected to have a deep understanding of Nasdaq AxiomSL or Nasdaq Calypso products, features, and functionalities. This knowledge ensures they can effectively deploy and configure solutions to meet clients' needs. Certification Requirements : Partners are obligated to meet the certification criteria set by Nasdaq. This involves completing training programs, passing assessments, and demonstrating their proficiency in implementing Nasdaq's solutions. Adherence to Best Practices : Partners are expected to adhere to Nasdaq's recommended best practices for implementing and utilizing their products. This includes following established guidelines, methodologies, and standards. Quality Assurance : Partners are responsible for delivering high-quality implementations that meet or exceed client expectations. This includes ensuring the solutions are configured correctly, thoroughly tested, and properly documented. Customer Satisfaction : Certified partners are obligated to prioritize customer satisfaction and provide excellent service. This includes effective communication, addressing client concerns, and delivering solutions that align with clients' objectives. Continuous Learning : Partners are required to stay current with Nasdaq's product updates, releases, and advancements. This ongoing learning ensures that partners remain knowledgeable about the latest features and functionalities. Communication, Reporting and Documentation : Certified partners are expected to maintain open lines of communication with Nasdaq. This involves sharing project updates, feedback, and collaborating on mutual goals. Documentation of project progress, milestones, and outcomes are required for accountability and transparency. Ethical and Legal Compliance : Partners must operate ethically and in compliance with all applicable laws, regulations, and industry standards. This includes respecting intellectual property rights, data privacy regulations, and business ethics. Promotion and Marketing : Partners are required to appropriately promote their status as a Nasdaq Certified Services Partner, using designated logos and branding in their marketing materials. Client Confidentiality : Partners must respect client confidentiality and protect sensitive information obtained during the course of implementing Nasdaq's solutions.

What is the difference between engaging Nasdaq's Client Services and a Nasdaq Certified Services Partner?

Nasdaq's Client Services is a fully integrated component of the broader Nasdaq offering, deeply aligned with Nasdaq AxiomSL and Nasdaq Calypso solutions, roadmaps, processes and internal teams. Every member of the Client Services team is certified and enjoys direct access to our Research & Development and Support teams for swift issue resolution. Nasdaq's Client Services has implemented over 2,000 projects and provide around the clock support with regional Client Delivery Centers (CDC) to reduce overall cost-to-achieve (CTA) for our customers. Nasdaq's Client Services teams frequently work with Product Managers in the development of our products. This collaborative process allows them the unique opportunity to actively participate in co-building the solution, leading to a profound understanding of the intricacies of the product. Through this hands-on involvement, they gain comprehensive insights into the product's architecture, functionalities, and design principles. This in-depth knowledge positions our Client Services teams as experts who not only implement the solutions but also contribute to their evolution and refinement. Our Nasdaq Certified Services Partners (CSPs) are an extension of these services. They often operate in regions where Nasdaq's Client Services don't have a physical presence, so they provide local expertise. Clients sometimes have strong relationships with CSPs and prefer to engage them directly for solution implementation. In cases of high demand of Client Services, we rely on CSPs to meet our commitments. Additionally, clients seeking specialized services like run-the-bank support, production assistance, L1 and L2 support, and strategic advisory services can benefit from select CSPs. Clients can have confidence in accessing top-tier resources in the market whether engaging Nasdaq's Client Services or a Nasdaq CSP. Nasdaq's strategic partner ecosystem now includes more than 75 partners worldwide. The strength and reach of our partner network enable clients to extend and optimize their usage of Calypso and AxiomSL solutions anywhere in the world, leveraging connections to third-party platforms and industry utilities, as well as a network of carefully selected service partners. Nasdaq's extensive ecosystem of close partnerships assists clients in their transformation journey. Clients around the world can optimize their usage of Nasdaq, complementing our software solutions and extending their reach and breadth of coverage. Our partners are rigorously selected through a client-driven process – they are typically embedded in our clients' daily life. Together with our partners, we strive to unlock exponential value for our customers through innovative solutions.

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Navigate Complexity. Accelerate Modernization.

Nasdaq’s Financial Technology connects specialized partners aligned to Nasdaq solutions—supporting firms through complex initiatives.

Become a Partner

Nasdaq's Partner Network

Modernizing with Confidence

As the pace of change accelerates, firms are under increasing pressure to modernize while managing operational, regulatory, and technology complexity.

Navigate Change with Confidence

Changes in regulated financial markets require specialized advisory, implementation, and technology capabilities—to modernize with greater clarity, speed and control.

The Approach

Nasdaq works to align the right partners to specific needs and priorities by identifying capabilities that support execution through key transition points. All partners are aligned to the needs of regulated financial institutions, with a focus on experience, delivery capability, and relevance to Nasdaq solutions.

Leverage relevant partners for implementation, integration, and delivery

Access complementary expertise aligned to Nasdaq solutions

Execute with Nasdaq as the primary delivery lead, complemented by trusted partners

Partner Types

Business Partners

Nasdaq’s Business Partners provide strategic, operational, and implementation support across modernization initiatives offering:

Program strategy and transformation planning
Implementation and delivery of Nasdaq solutions
Regulatory and market-specific guidance
Execution across complex transitions, including upgrades

Nasdaq Calypso Partners

Global Partners

Accenture

Americas and Europe

Asia and Africa

Nasdaq AxiomSL Partners

Partners

Technology Partners

Delivering Enhanced Value for Project Acceleration

Nasdaq works with product and technology companies worldwide to enhance our clients’ experience through complementary products and market solutions directly embedded or fully integrated within Nasdaq’s Calypso and AxiomSL platforms. These combined offerings developed hand in hand with Nasdaq Technology Partners enable our clients to meet their daily end-to-end business challenges.

Nasdaq is constantly working on extending the community of Technology Partners to offer AxiomSL and Calypso clients a smoother, richer experience together with better industry integration. Technology Partners get access to the Nasdaq client community through Nasdaq Insights, a series of joint webinars showcasing the ecosystem of partners integrated with Nasdaq products.

More Information

FAQs

What is the Nasdaq Financial Technology Partner Community and how does it support firms?

The Nasdaq Financial Technology Partner Network is a curated ecosystem of specialized firms aligned with Nasdaq solutions. It helps firms move beyond fragmented vendor models and resource constraints by providing the expertise needed to modernize and execute complex initiatives with greater clarity and control.

How can Nasdaq partners help with modernization and complex system transitions?

Nasdaq partners support high-impact initiatives such as system upgrades, integrations, and migrations . They bring proven delivery experience, structured transformation approaches, and deep knowledge of Nasdaq technologies to help firms execute efficiently while minimizing disruption.

What types of expertise do Nasdaq partners provide across regulated financial markets?

Partners provide end-to-end capabilities spanning strategy, implementation, and technical extension. This includes transformation planning, Nasdaq solution delivery, regulatory and market-specific guidance, system integration, and cloud enablement. Their expertise is tailored to the demands of regulated markets, including complex workflows, regional requirements, and evolving compliance standards.

How does Nasdaq match partners to client needs and priorities?

All partners are vetted for experience, delivery strength, and alignment with Nasdaq solutions to ensure clients receive the right expertise. Nasdaq works with both Business Partners—who provide strategic, advisory, and implementation support—and Technology Partners—who offer complementary platforms, integrations, and technical capabilities. This combined ecosystem enables tailored solutions that address each client’s specific goals and priorities.

What is the difference between Business Partners and Technology Partners?

Business Partners provide strategic and operational support, including transformation planning, implementation, and regulatory guidance. Technology Partners extend Nasdaq solutions through integrated capabilities such as enhanced functionality, scalable architecture, and seamless system connectivity—helping clients get more value from their technology ecosystem.

How can partners support cloud migration in regulated environments?

Partners help firms transition to cloud or hybrid environments while addressing regulatory, security, and operational requirements. They bring expertise in compliant architecture design, system migration, and change management—enabling firms to modernize infrastructure without compromising resilience or regulatory readiness.

How do Nasdaq partners help manage regulatory and operational complexity?

With deep local market knowledge and regulatory expertise, partners help firms navigate evolving requirements while improving operational efficiency. They streamline workflows and support compliance through integrated, scalable solutions aligned to both global standards and regional regulations.

How do Nasdaq FinTech partnerships support long-term success beyond go-live across upgrades, cloud transitions, and regulatory change?

Modernization is ongoing, not one-time. Nasdaq FinTech Partnerships support firms across multiple upgrade cycles, cloud phases, and regulatory shifts.

Partners provide continuity, roadmap alignment, and ongoing guidance—helping firms sustain momentum and reduce risk as markets and regulations evolve.