Market participants increasingly expect modern, user-friendly interfaces when interacting with exchanges and clearinghouses. In addition, by digitalizing service interactions and empowering clients with access to their data and self-services, market operators can make extensive efficiency improvements.
Nasdaq Client Connect is a comprehensive digital service portal facilitating customer-centric and efficient services. Originally developed for Nasdaq’s Global Market Services, Nasdaq Client Connect is offered as a white label solution that can be configured and branded to serve as an exchange or clearinghouse’s unified customer service storefront across functions and touchpoints. It currently serves hundreds of member firms, ISVs and market data vendors at Nasdaq’s European and U.S markets, offering globally recognized interfaces and a vivid, client-driven product roadmap.