United Continental Gets a New CEO

Now-former United Continental CEO Jeff Smisek kept his post through years of missed merger deadlines and financial underperformance. However, Smisek finally resigned on Tuesday, brought down by an ongoing corruption investigation.

Too much heat

The investigation at issue first came to light early this year. David Samson, the former chairman of the Port Authority of New York and New Jersey -- which operates Newark Airport, a major United hub -- has a weekend vacation home near Columbia, S.C. Smisek and other senior United executives allegedly scheduled a loss-making flight between Newark and Columbia to win Samson's support for various infrastructure improvements at the airport.

A Bloomberg investigative report published in April indicated that Samson may have strong-armed United Continental using his control over the Port Authority agenda. Nevertheless, if the flights were instituted merely to curry his favor, it could still be considered illegal conduct.

United disclosed the investigation in its annual report (filed in February) without providing any details and also stated at the time that it was conducting an internal investigation. There was no advance warning that the probe could bring down the company's CEO, though.

Nevertheless, United made it clear that the investigation was the cause for Smisek's resignation. According to the official press release: "The departures announced today are in connection with the company's previously disclosed internal investigation related to the federal investigation associated with the Port Authority of New York and New Jersey."

Moving forward

United Continental held a conference call on Tuesday afternoon to discuss management transition. However, it refused to talk about the findings of its internal investigation or why the probe led to the resignation of Smisek and two of his lieutenants.

Investors did get one piece of good news, though. Company officials stated that they did not expect any meaningful financial or operational repercussions from the ongoing official corruption probe. Instead, the call mainly served as an introduction to United's new CEO. The company appointed Oscar Munoz -- previously the president and chief operating officer at railroad operator CSX -- to its top post. Munoz has served on United Continental's board of directors since its 2010 merger and on the Continental Airlines board before that.

At first blush, Munoz appears to be a good pick. He has been a high-ranking executive at a top-performing transportation company for more than a decade. And as a longtime board member, he should be able to get up to speed relatively quickly while also potentially bringing some new ideas to United.

Does it matter?

It's always unsettling to investors when a CEO resigns with little or no warning. Not surprisingly, United Continental stock declined modestly in early trading on Wednesday. However, this change may be for the best. While United Continental has started to get its performance back on track in the past year or so, Smisek's tenure has had more downs than ups.

The carrier routinely ranks at the bottom of the industry in terms of customer satisfaction. Furthermore, labor relations have deteriorated in a big way under Smisek's leadership. Five years after the merger, United still hasn't reached joint collective bargaining agreements with two major employee unions. Even those labor groups that have signed contracts with the airline have remained critical of the company's management.

By contrast, Munoz struck a conciliatory tone in a letter sent to employees on Tuesday afternoon. He stated that one of his key priorities in the next few months will be to meet with employees to hear about their concerns and suggestions for improving United's performance.

Munoz also said on the conference call with analysts that he wants to reach agreements on the remaining labor contracts as soon as possible. At least two unions seemed happy about the changes: The IAM union -- which represents several United Airlines work groups -- put out a supportive statement on Tuesday night, as did the ALPA pilot union .

In short, as long as United's executives are correct in assessing that the government's ongoing investigation doesn't raise any financial risk for the company, Smisek's ouster isn't a red flag for the stock. Indeed, incoming CEO Oscar Munoz could provide a breath of fresh air and foster an era of more cooperative labor relations, helping to take United Continental to the next level.

The next billion-dollar iSecret

The world's biggest tech company forgot to show you something at its recent event, but a few Wall Street analysts and the Fool didn't miss a beat: There's a small company that's powering their brand-new gadgets and the coming revolution in technology. And we think its stock price has nearly unlimited room to run for early in-the-know investors! To be one of them, just click here .

The article United Continental Gets a New CEO originally appeared on

Adam Levine-Weinberg owns shares of United Continental Holdings, The Motley Fool recommends CSX. Try any of our Foolish newsletter services free for 30 days . We Fools may not all hold the same opinions, but we all believe that considering a diverse range of insights makes us better investors. The Motley Fool has a disclosure policy .

Copyright © 1995 - 2015 The Motley Fool, LLC. All rights reserved. The Motley Fool has a disclosure policy .

The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.

The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.

In This Story


Other Topics


Latest Markets Videos

The Motley Fool

Founded in 1993 in Alexandria, VA., by brothers David and Tom Gardner, The Motley Fool is a multimedia financial-services company dedicated to building the world's greatest investment community. Reaching millions of people each month through its website, books, newspaper column, radio show, television appearances, and subscription newsletter services, The Motley Fool champions shareholder values and advocates tirelessly for the individual investor. The company's name was taken from Shakespeare, whose wise fools both instructed and amused, and could speak the truth to the king -- without getting their heads lopped off.

Learn More