A look at the massive line at Las Vegas' McCarran International Aiport. (Photo: Steve Marcus, AP)
"After a challenging Sunday for our Employees and Customers, we're expecting the technical systems that power our Customer Service to perform normally today," the airline said. "Teams worked throughout the night in advance of our first departures to ensure the smoothest operation today."
"Out of the 3,600 daily flights in our schedule, 75% of flights operated on time," Southwest continued. "Our employees worked around issues with primary systems and utilized back-up procedures to get our customers and their checked luggage to their intended destinations. We have some additional work to do today to get bags delivered and some delayed or displaced customers into open seats. We have teams working as quickly as possible to accomplish that."