A new investigation has found that Charter Communications Inc and Time Warner Cable, which is now owned by the former, routinely overcharge their customers.
The investigation included three other cable and satellite providers. They were Comcast Corporation ( CMCSA ), AT&T Inc.'s ( T ) DirecTV and DISH Network Corp ( DISH ). It found that both Dish and Comcast automatically gave credit and refunds to customers that have been overcharged, reports The Columbus Dispatch .
During the first four months of 2016, Time Warner Cable overcharged customers by $640,000 and should reach $1.9 million by the end of the year. Charter overcharged customers by $442,691 a month and it's estimated it will be $4.5 million at year's end, reports CIO .
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