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Hot on the heels of its iPhone 4 problem, Apple faces OS bugs

Tech bloggers, consumer advocates and mobile-phone shoppers have expressed displeasure with the way Apple ( AAPL ) handled "Antennagate" - the design flaw in its iPhone 4 that led to a sharply attenuated signal - and now, it may have an operating-system flaw to contend with, too.

Even as complaints about signal attenuation mounted, Apple contended that a slight miscalculation in network quality was to blame for the drop-off in the iPhone 4's signal. The company released a software patch that it said would solve the problem - but when venerable product-testing magazine Consumer Reports assessed the phone under controlled conditions, it was able to replicate the signal attenuation. Only then did Apple issue a mea culpa, of sorts.

It also announced plans to offer free bumpers to iPhone 4 owners; the bumpers cover the external antenna and prevent signal loss. The bumper solution could cost Apple $180 million, analysts say.

Now, the company could have another public relations worry on its hands. The Wall Street Journal reported Wednesday that a number of users were reporting problems after upgrading their older iPhones to the latest operating-system release, iOS 4. The battery drains too quickly with iOS 4, the users say, and the phone is so slow as to be nearly unusable.

It's not yet clear how Apple is addressing the problem.

By Steve Monfort

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The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.


The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.