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Drugstore drones: UPS will fly CVS prescriptions to U.S. customers

Credit: REUTERS/UPS

United Parcel Service Inc's new Flight Forward drone unit will soon start home prescription delivery from CVS Health Corp.

By Lisa Baertlein

LOS ANGELES, Oct 21 (Reuters) - United Parcel Service Inc's UPS.N new Flight Forward drone unit will soon start home prescription delivery from CVS Health Corp CVS.N.

The service, which will debut in one or two U.S. cities in the coming weeks, shows how the parcel delivery company plans to expand its upstart drone business beyond hospital campuses.

"Flight Forward will work with new customers in other industries to design additional solutions for a wide array of last-mile and urgent delivery challenges," UPS Chief Strategy and Transformation Officer Scott Price said.

The Atlanta-based company this month won the U.S. government's first approval to operate a drone airline, leapfrogging rivals like Amazon.com Inc AMZN.O and Alphabet Inc's GOOGL.O Wing and clearing the way for the expansion of Flight Forward.

UPS, which owns 251 jet aircraft and charters nearly 300 more, is building its Flight Forward business at a time when U.S. drone delivery is in its infancy. Regulations for operating those unmanned vehicles in U.S. airspace are not expected until 2021.

On Monday, Flight Forward and partner Matternet also announced a deal to deliver biological samples and other cargo on University of Utah Health hospital campuses. That will be similar to the service at North Carolina's WakeMed Hospital, where Flight Forward operates about 10 flights per day, said Bala Ganesh, vice president of the advanced technology group at UPS.

Flight Forward has also signed a hospital campus deal with healthcare provider Kaiser Permanente, UPS said.

In addition, the company said pharmaceutical distributor AmerisourceBergen Corp ABC.N will use Flight Forward drones to move pharmaceuticals, supplies and records to select U.S. medical campuses it serves.

UPS rival FedEx Corp FDX.N last week delivered a residential package to a home in Christiansburg, Virginia, as part of a trial service with Alphabet's Wing Aviation.

Dan Gagnon, vice president of global healthcare strategy at UPS, said Flight Forward "is not a one and done business model. We're looking for scale and repetition."

Big drone on campus: UPS gets U.S. government okay for drone airline

(Reporting by Lisa Baertlein in Los Angeles Editing by David Gregorio and Matthew Lewis)

((lisa.baertlein@thomsonreuters.com; +1 213 955 6742; Reuters Messaging: lisa.baertlein.thomsonreuters.com@reuters.net))

The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.

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