Stocks

Amazon error allowed Alexa user to eavesdrop on another home

Reuters

FRANKFURT, Dec 20 () - A user of Amazon's Alexa voice assistant in Germany got access to more than a thousand recordings from another user because of "a human error" by the company.

The customer had asked to listen back to recordings of his own activities made by Alexa but he was also able to access 1,700 audio files from a stranger when Amazon sent him a link, German trade publication c't reported.

"This unfortunate case was the result of a human error and an isolated single case," an Amazon spokesman said on Thursday.

"We resolved the issue with the two customers involved and took measures to further optimize our processes. As a precautionary measure we contacted the relevant authorities", the Amazon spokesman added.

On the recordings, a man and a female companion could be overheard in his home and the magazine was able to identify and contact him through the recorded information, according to the report.


The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.

In This Story

AMZN

Other Topics

Politics

Reuters

Reuters, the news and media division of Thomson Reuters, is the world’s largest international multimedia news provider reaching more than one billion people every day. Reuters provides trusted business, financial, national, and international news to professionals via Thomson Reuters desktops, the world's media organizations, and directly to consumers at Reuters.com and via Reuters TV.

Learn More