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Company Description (as filed with the SEC)
Mattersight Corporation (together with its subsidiaries and predecessors, "Mattersight," "we," "us," or the "Company") is a leader in enterprise analytics focused on customer and employee interactions and behaviors. Through its Behavioral Analytics-related services, including Predictive Behavioral Routing, Performance Management, and Predictive Analytics (collectively, "Behavioral Analytics"), Mattersight captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. Mattersight's analytics are based on millions of proprietary algorithms and the application of unique behavioral models. The Company's SaaS delivery model combines analytics in the cloud with deep customer partnerships to drive significant business value. ... More ...
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|Annual EPS Est:||$-0.78|
|Quarterly EPS Est:||-0.18|