Now available with Microsoft Lync, expanded offer provides unified
communications to any worker across multiple locations and devices;
integrated SIP Trunking and enhanced mobility deliver industry's most
comprehensive cloud-based solution
Sprint adoption of Microsoft unified communications solutions saves
millions in one-time and annual costs, boosts employee productivity
OVERLAND PARK, Kan.--(BUSINESS WIRE)--
Sprint (NYSE:S) today announced the expansion of its fully managed and
cloud-based unified communications (UC) solution, Sprint
Complete Collaboration, to include Microsoft Lync. Mid-sized and
large businesses can improve collaboration among employees, no matter
where they are located or what device they are using, thus boosting
productivity and decision-making.
Deployed over an all-IP network, Sprint Complete Collaboration helps to
ensure the reliability and quality of real-time collaborative
applications. Additionally, it offers flexibility based on an employee's
mobile needs. Given the media-rich mobile devices available today,
cloud-based UC can help enhance BYOD programs by enabling a seamless
collaboration experience to tablets and mobile phones while supporting
multiple operating systems. Mobile employees can join meetings, check
presence and availability, and use instant messaging while away from the
Zeus Kerravala, principal of ZK Research, adds, "With BYOD top of mind
for almost every business today, cloud-based UC creates device and
operating diversity. IT leaders need solutions that can deliver
consistent functionality with rich UC experiences to any worker on any
device no matter where the worker is. Given its internal deployment of
Microsoft Lync to tens of thousands of users, Sprint has demonstrated a
vision for employee enablement accelerated by mobility. Sprint Complete
Collaboration endorses best practices for hosted unified
communications." Read more in a white paper authored by Kerravala, "Empower
the Workforce with BYOD and Collaboration."
Unlike competitive offers, Sprint's approach is comprehensive with SIP
Trunking and enhanced mobility integrated into every user package.
SIP Trunking provides more efficient trunking options through
aggregation and bursting, significantly reducing costs, as well as an
end-to-end UC platform with a consistent experience across all
collaboration tools, operating systems and endpoints.
"Sprint Complete Collaboration helps extend UC to an increasingly mobile
workforce, and is now even more comprehensive with the addition of
Microsoft Lync," said Mike Fitz, vice president for Enterprise
Commercialization, Sprint. "Sprint's insight to integrate SIP Trunking
and enhanced mobility into every user package delivers simplicity and
cost savings while supporting greater flexibility to enhance BYOD
programs adopted by many organizations. Sprint is uniquely positioned to
help businesses provide scalable communications and collaboration tools
to meet the needs of a diverse workforce now and into the future."
Sprint's use of UC results in considerable cost savings and employee
Sprint is a telecommunications leader in adopting Microsoft's
collaboration tools, most recently upgrading to Lync Server 2013 to
provide enhanced communication, collaboration and voice capabilities to
its tens of thousands of employees. When Sprint initially replaced its
aging PBX infrastructure and implemented the UC solution from Microsoft,
several benefits resulted including:
- $30 million in real-estate cost savings plus approximately $13 million
in operating costs per year.
Replaced TDM circuits with a SIP architecture at 450 Sprint sites.
Replaced 489 legacy PBXs with Microsoft Lync and a cloud
infrastructure which, eliminated biannual PBX upgrade costs.
Moved from a third-party conferencing provider to Lync Live Meeting.
Realized "green" savings of $700,000 annually from eliminating the
need to power and cool legacy PBX equipment.
Enhanced employee productivity and experience since the tools are
available at virtually any time, anywhere and via their device of
choice, resulting in improved team collaboration.
Enriched responsiveness and collaboration with customers, thus
Collaborate from virtually anywhere
Microsoft Lync unifies voice and video calls, meetings, presence and
instant messaging into one easy-to-use client, making it simple to
choose and switch between different forms of communication. Users will
find the experience to be familiar and consistent across all types of
devices and operating systems. Features also include conferencing
capabilities; voice mail with transcription; number of mobile devices
supported for collaboration; and multiple data centers to offer
businesses with peace of mind for redundancy and disaster recovery.
"As an early adopter of Microsoft UC solutions, Sprint has strong
experience to share with its customers about the employee and business
benefits of collaboration tools," said Derek Burney, corporate vice
president for Strategic Relations and Solutions, Microsoft. "Sprint is
well-positioned to provide a solution that enables a mobile workforce to
collaborate virtually anywhere, anytime and from nearly any device, just
as they have done with their own employees."
For more information about Sprint Complete Collaboration, visit www.sprint.com/completecollaboration.
For more information on Sprint converged and cloud solutions, visit www.sprint.com/convergence
or contact your Sprint account team.
About Sprint Business Solutions
Sprint is a global provider of secure and reliable wireline and wireless
communication services. With a best-in-class all-IP network as the
foundation, Sprint helps enterprises unleash the full potential of
business critical applications through a single account team that
understands converged, cloud and mobility solutions, delivering an
unrivaled customer experience.
Sprint (NYSE:S) offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint served more than 54 million
customers at the end of the third quarter of 2013 and is widely
recognized for developing, engineering and deploying innovative
technologies, including the first wireless 4G service from a national
carrier in the United States; offering industry-leading mobile data
services, leading prepaid brands including Virgin Mobile USA, Boost
Mobile, and Assurance Wireless; instant national and international
push-to-talk capabilities; and a global Tier 1 Internet backbone. The
American Customer Satisfaction Index rated Sprint as the most improved
company in customer satisfaction, across all 47 industries, during the
last five years. You can learn more and visit Sprint at www.sprint.com