Seven Ways to Stay Off Your Boss's Radar in 2014
Tips for protecting your restaurant and your job in the New Year
It's every restaurant operator's worst nightmare: walking into the
restaurant to find raw sewage at their feet. It's a situation that can
completely disrupt a restaurant's operations and generate red flags at
the corporate level. However, it's also a situation that can be easily
avoided. To help plan for the unexpected, Cintas
Corporation (NASDAQ:CTAS) today announced five things restaurant
operators can do to identify potential problems and stay off their
boss's radar this year.
"Too often, restaurateurs focus on day-to-day operations and disregard
small steps they can take to prevent something serious from happening to
their business," said Ann Nickolas, Senior Director of Foodservice,
Cintas Corporation. "This is risky business as both the establishment
and the operator's career can suffer."
Cintas identifies the following five ways restaurateurs can stay off
their boss's radar:
1. Don't Neglect Your Drains. Clogged drains can instantly become
a headache for a restaurant causing a wide range of issues, from fruit
flies to sewage backups. To prevent a small clog from becoming a
headache, implement a drain line maintenance program that flushes drains
with beneficial bacteria which keep lines clear and moving.
2. Beware of the Puddle. A seemingly innocent puddle of water can
quickly turn an enjoyable dining experience into a million dollar
lawsuit after a slip and fall accident occurs. In addition to legal
fees, a recent study shows that slip and fall accidents can also result
in lost business. As many as one in three patrons would be unlikely to
dine at a restaurant where they knew a slip and fall accident occurred.
Engaging employees in a well-defined floor maintenance program helps
identify potential problem areas and establishes a system for
eliminating water puddles before they become an issue.
3. Address Plumbing Issues before They Become a Big Problem.
Leaks, clogs, drips and hot water issues can lead to big issues for
restaurants, including higher utility bills and violations. Work with an
expert to diagnose and resolve issues, saving time and limiting business
4. Conduct Regular Training. Turnover is high in restaurants, so
it's important that restaurant operators engage employees with frequent
training. This ensures everyone on staff knows how to respond in the
event of an emergency, which reduces the impact of the injury or
situation. In addition to critical training on topics such as food
safety and bloodborne pathogens, staff members should also know what to
do in the event of a Sudden Cardiac Arrest incident or slip and fall.
Use different types of training (e.g. classroom, DVD, online) to
accommodate all adult learning styles.
5. Secure Your Data. Restaurants can be a target for identity
thieves looking for unsecured points of entry such as old computers or
printers, or even old invoices or personnel files. Protect the
identities of your guests and employees with a document management
program that includes hard drive destruction and document shredding
6. Clean Beneath the Hood. It seems like a no-brainer, but
regularly cleaning kitchen exhaust hoods and removing grease and other
buildup can substantially reduce the risk of a fire. To ensure systems
have been properly cleaned, remove the grease filter and look into the
plenum with a flashlight to make sure it is clean.
7. Limit Risks for Foodborne Illness. Cross-contamination is one
of the leading contributors to outbreaks of foodborne illnesses, such as
Norovirus. Keep your restaurant out of the headlines by reinforcing
steps for proper food handling and disinfection.
"A smoothly running business generally equals a happy boss or CEO,"
added Nickolas. "By putting a few simple programs in place at the
beginning of the year, foodservice operators can limit potentially
disrupting issues that will derail their business—and their careers."
For more information on Cintas' solutions for restaurants, please visit www.cintas.com/foodservice.
Headquartered in Cincinnati, Cintas Corporation provides highly
specialized services to businesses of all types primarily throughout
North America. Cintas designs, manufactures and implements corporate
identity uniform programs, and provides entrance mats, restroom cleaning
and supplies, tile and carpet cleaning, promotional products, first aid,
safety, fire protection products and services and document management
services for more than 1 million businesses. Cintas is a publicly held
company traded over the Nasdaq Global Select Market under the symbol
CTAS and is a component of the Standard & Poor's 500 Index.
Source: Cintas Corporation