Commercial P&C insurer will build new core policy administration and
billing system based on Accenture Duck Creek software
NEW YORK--(BUSINESS WIRE)--
Accenture (NYSE:ACN) announced that Millers Mutual Group, a U.S.
commercial property and casualty (P&C) insurer, has selected Accenture
Duck Creek Policy and Accenture
Duck Creek Billing software to streamline operational transactions
and create a simplified user experience, enhancing the level of customer
service for agents and customers. Accenture will upgrade the insurer's
core policy administration and billing systems as part of Millers
Mutual's continued technology modernization initiative.
Millers Mutual currently uses Accenture
Duck Creek Rating and Accenture
Duck Creek Templates to create and price products and for its agent
internet portal. The implementation and integration of Accenture Duck
Creek Policy and Billing will allow the insurer to take advantage of
their current infrastructure to increase operational efficiencies and
improve customer services.
"Accenture's software has already provided our agents with the ability
to quickly and effectively communicate with both the company and
customers, resulting in improved customer satisfaction," said Larry
Fortin, CIO, Millers Mutual Group. "Incorporating Accenture Duck Creek
Policy and Billing to our already successful platform is a key part of
our long-term strategy of leveraging modern technology for overall
"Millers Mutual is taking a bold step forward with their technology
modernization initiative by embarking on this system upgrade," said
Michael A. Jackowski, global managing director of Accenture Software for
P&C Insurance. "Replacing an aging legacy rating engine is smart way for
insurers to increase operational efficiencies and reduce costs. This is
a terrific demonstration of how our software can be used for an
incremental legacy replacement strategy that improves overall business
Accenture's award-winning policy, claims and billing software offers
carriers an integrated suite of software with modules that can be
implemented individually or as part of a broader migration strategy. The
Accenture Duck Creek Suite of software helps insurers of all sizes to
benefit from a flexible suite of property & casualty software to
configure products, transact lines of business and process claims.
About Millers Mutual Group
Millers Mutual Group is a regional property and casualty insurance
company, providing coverage to businesses in Pennsylvania, Maryland,
Virginia, Ohio, Delaware and the District of Columbia through a network
of Independent Agents. The company, which was founded in 1890, has
corporate headquarters at 805 North Front Street, Harrisburg, PA.
Information is available online at www.millersinsurance.com.
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 281,000 people serving clients
in more than 120 countries. Combining unparalleled experience,
comprehensive capabilities across all industries and business functions,
and extensive research on the world's most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. The company generated net revenues of
US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page
Accenture Software combines deep technology acumen with industry
knowledge to develop differentiated software products. It offers
innovative software-based solutions to enable organizations to meet
their business goals and achieve high performance. Its home page is www.accenture.com/software.
For P&C Insurance software, its home page is www.accenture.com/pcsoftware.
Accenture's P&C insurance software is part of Accenture
Property & Casualty Insurance Services. By applying its
extensive industry knowledge to continuously enhance its software,
Accenture helps insurers reduce operating costs, and drive growth
through better customer interaction and product innovation.
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