Interactive Intelligence Group Inc. (Nasdaq:ININ), a global provider of
software and services designed to improve the customer experience, has
created three C-level positions to further streamline its operations for
improved global software and service delivery. All three positions are
being filled by current members of the company's leadership team.
"As we grow globally, it's increasingly important that we stay
well-coordinated and communicate quickly and effectively," said
Interactive Intelligence founder and CEO, Dr. Donald E. Brown. "The
creation of these three key roles will help us do that by consolidating
functions across geographies."
As part of these changes, former vice president of sales operations, Tom
Fisher, is now chief services officer. Fisher, who joined Interactive in
2002, is now responsible for the coordination of all on-premises and
cloud services, including client success, education, support and
The company's former vice president of North American sales, Paul Weber,
is now chief business officer. Weber will continue to oversee North
American sales, with the added responsibility of managing the
Interactive Intelligence lines of business for debt collection and
contact center strategic planning. Weber joined Interactive in 1997.
Gary Blough, formerly the company's executive vice president of
worldwide sales, is now chief international officer. Added to his role
of overseeing international sales is now responsibility for coordinating
all cross-departmental activities outside North America. Blough joined
Interactive in 1997.
"The tenure of our senior leadership team is one of our competitive
advantages, particularly in the often transient field of high-tech,"
Brown said. "Each of these three individuals who now carry C-level
titles has proven his ability to manage in a fast-paced, high-growth
business. The realignment of responsibilities will enhance our continued
efforts to move up-market, grow our cloud business, expand
internationally, and deliver innovative new products and services."
About Interactive Intelligence
Group Inc. (Nasdaq:ININ) is a global provider of contact center,
unified communications, and business process automation software and
services designed to improve the customer experience. The company's
solutions, which can be deployed in the cloud or on-premises, are in use
by more than 6,000 customers worldwide. Interactive Intelligence is
among Software Magazine's 2013 Top 500 Global Software and Service
Providers, and has received a Frost & Sullivan Company of the Year Award
for the last four consecutive years. In addition, Glassdoor honored
Interactive Intelligence with its 2014 Employees' Choice Award as one of
the Best Places to Work in the U.S., and Mashable ranked Interactive
Intelligence second on its 2014 list of the Seven Best Tech Companies to
Work For. The company was founded in 1994 and employs more than 1,800
people worldwide. Interactive Intelligence is headquartered in
Indianapolis, Indiana and has offices throughout North America, Latin
America, Europe, Middle East, Africa and Asia Pacific. It can be reached
at +1 317.872.3000 or email@example.com.
Visit Interactive Intelligence on the Web at www.inin.com;
on Twitter at www.inin.com/twitter;
on Facebook at www.inin.com/facebook;
or on LinkedIn at www.inin.com/linkedin.
Interactive Intelligence is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other
trademarks mentioned in this document are the property of their
Source: Interactive Intelligence Group Inc.