Accenture Duck Creek Policy and Duck Creek Billing software to help
simplify policy management while enhancing customer service
NEW YORK--(BUSINESS WIRE)--
Insurance holding company Baldwin & Lyons, Inc. has selected Accenture
(NYSE:ACN) to enhance its core insurance system with a software
platform that can help consolidate processes for increased efficiencies
and faster response to market changes. Baldwin & Lyons will use Accenture
Duck Creek Policy and Accenture
Duck Creek Billing software for quoting, underwriting, billing and
policy lifecycle support. Based in Carmel, Indiana, Baldwin & Lyons,
Inc. specializes in marketing and underwriting insurance for the
Accenture Duck Creek Policy and Accenture Duck Creek Billing include
out-of-the-box functionality that will help Baldwin & Lyons further
streamline operations, enable more advanced cost management processes
and continuously improve the company's services for agents and
customers. Duck Creek Policy will help Baldwin & Lyons launch products
even more quickly, as the software includes codeless configuration
capabilities that allow agents to define new products built on fully
structured, industry-based templates. With centralized management for
both agency and direct billing activities, Duck Creek Billing will allow
Baldwin & Lyons to offer customers more payment options and help improve
collection rates and response time to billing inquiries.
"Our agents are looking toward technology to enable them to sell and
manage policies more easily and provide excellent customer service,"
said Randy Birchfield, Executive Vice President at Baldwin & Lyons. "We
are excited to partner with Accenture Duck Creek to expand upon our
already outstanding products and deliver them more quickly than ever
"As Baldwin & Lyons continues to successfully grow their company, the
right technology became an increasingly important part of their
long-term plan," said Michael A. Jackowski, global managing director,
Accenture Duck Creek. "Duck Creek Billing and Policy software will help
simplify business processes with centralized management and better
visibility for all users, while also being flexible enough to meet the
evolving needs of the market."
Accenture's award-winning Duck
Creek software offers carriers an integrated suite of software with
modules that can be implemented individually or as part of a broader
migration strategy. The Accenture Duck Creek Suite helps insurers of all
sizes to benefit from a flexible suite of property & casualty software
to configure products, transact lines of business and process claims.
About Baldwin & Lyons
Founded in 1930, Baldwin & Lyons specializes in marketing and
underwriting insurance for the transportation industry, operating three
domestic property and casualty insurance companies that provide both
admitted and excess and surplus lines platforms, a Bermuda-based captive
solution, a fully licensed Canadian branch and two brokerage firms.
Baldwin & Lyons companies accept risks covering more than a dozen
different specialty products and services and provide brokerage services
for virtually any property and casualty risk. More information is at www.baldwinandlyons.com.
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 289,000 people serving clients
in more than 120 countries. Combining unparalleled experience,
comprehensive capabilities across all industries and business functions,
and extensive research on the world's most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. The company generated net revenues of
US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page
Accenture Software combines deep technology acumen with industry
knowledge to develop differentiated software products. It offers
innovative software-based solutions to enable organizations to meet
their business goals and achieve high performance. Its home page is www.accenture.com/software.
For Accenture Duck Creek software, its home page is www.accenture.com/duckcreek.
By applying its extensive industry knowledge to continuously enhance its
software, Accenture helps insurers reduce operating costs, and drive
growth through better customer interaction and product innovation.
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Accenture Software, Accenture Duck Creek Policy, Accenture Duck Creek
Billing and High Performance Delivered are trademarks of Accenture.