Accenture Duck Creek Billing includes user-driven configurability and
increased automation for faster, easier billing processes for insurance
NEW YORK--(BUSINESS WIRE)--
Accenture (NYSE:ACN) has announced a new release of Accenture
Duck Creek Billing designed to help property and casualty insurers
offer better customer service and improve user efficiencies for customer
The latest release of Duck Creek Billing software focuses on delivering
greater efficiency through a combination of simplified configurability
to more easily define payment plans and an intuitive user experience.
New features include:
- New payment plan configuration options that enable insurers to
construct highly-specialized payment plans, maximize policy equity and
increase payment options for customers.
- Enhanced agency bill processing that automates processing of
open items from previous statements in order to better manage and
support agency-based business.
- Automated bad debt recognition and collectionsoptions
designed to increase premium collection rates and reduce bad debt
write-offs, resulting in cost savings for insurers.
- Consolidated view of billing processes for easier examination
and more efficient management of all receivables.
"Our team is continually enhancing our software in order to deliver
greater user efficiency and improve customer service," said Michael A.
Jackowski, global managing director of Accenture Duck Creek. "This
release builds on the core strength of our codeless configuration
approach, which empowers users to define and deploy new payment plans
and recoup fees quickly, through an easy-to-use application."
Duck Creek Suite includes Duck
Creek Policy, Billing,
solutions, which can be implemented individually or as part of a broader
migration strategy. The award-winning suite is designed to help property
and casualty insurers of all sizes improve customer service and lower
costs by enabling them to configure products, transact lines of business
and process claims more efficiently.
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 289,000 people serving clients
in more than 120 countries. Combining unparalleled experience,
comprehensive capabilities across all industries and business functions,
and extensive research on the world's most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. The company generated net revenues of
US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page
Accenture Software combines deep technology acumen with industry
knowledge to develop differentiated software products. It offers
innovative software-based solutions to enable organizations to meet
their business goals and achieve high performance. Its home page is www.accenture.com/software.
For Accenture Duck Creek software, its home page is www.accenture.com/duckcreek.
By applying its extensive industry knowledge to continuously enhance its
software, Accenture helps insurers reduce operating costs, and drive
growth through better customer interaction and product innovation.
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