We face strong domestic competition in all aspects of our business from other
Mexican financial groups, commercial banks, insurance companies and securities
brokerage houses, as well as from non-Mexican banks and international financial
institutions. Banco Santander Mexico competes for both commercial and retail
customers with other large Mexican banks, including subsidiaries of foreign
banks, which, like Banco Santander Mexico, are a part of financial groups. In
some parts of Mexico, Banco Santander Mexico also competes with regional banks.
Banco Santander Mexico also competes with certain non-Mexican banks
(principally those based in the United States and Spain) for the business of
the largest Mexican industrial groups and government entities, as well as high
net worth individuals.
Banco Santander Mexico’s principal competitors are BBVA Bancomer, S.A.,
Institución de Banca Múltiple, Grupo Financiero BBVA Bancomer; Banco Nacional
de México, S.A., Integrante del Grupo Financiero Banamex, which is part of
Citigroup; Banco Mercantil del Norte, S.A., Institución de Banca Múltiple,
Grupo Financiero Banorte; HSBC México, S.A., Institución de Banca Múltiple,
Grupo Financiero HSBC; Banco Inbursa, S.A., Institución de Banca Multiple,
Grupo Financiero Inbursa; and Scotiabank Inverlat, S.A., Institución de Banca
Múltiple, Grupo Financiero Scotiabank Inverlat. Some of the banks with which
Banco Santander Mexico competes are significantly larger and have more
financial resources than Santander Mexico, including a larger asset size and
capital base.
The following table shows the rankings and market share of Banco Santander
Mexico and Grupo Financiero Santander Mexico among the seven largest private
banks and seven largest private financial groups in terms of total assets in
Mexico, respectively, as of June 30, 2012, according to the CNBV.
Mexican Banking GAAP
As of June 30, 2012
Market Share
Rank of Grupo of Grupo
Financiero Market Share Financiero
Rank of Banco Santander of Banco Santander
Santander Mexico among Santander Mexico among
Rankings and Mexico among Financial Mexico among Financial
Market Share Banks(1) Groups(2) Banks(1)(3) Groups(2)(3)
Loans 4 4 13.0 % 14.0 %
Deposits 4 4 12.5 % 13.4 %
Total assets 3 4 14.0 % 14.0 %
Asset quality(4) 1 1 — —
Shareholders’ equity 3 3 15.5 % 13.8 %
Net income 2 2 23.2 % 19.9 %
Efficiency(5) 2 2 — —
ROAE(6) 1 1 — —
Source: CNBV.
(1) Among the seven largest private banks in Mexico in terms of total assets:
Banco Santander Mexico, BBVA Bancomer, S.A., Institución de Banca
Múltiple, Grupo Financiero BBVA Bancomer; Banco Nacional de México, S.A.,
Integrante del Grupo Financiero Banamex; Banco Mercantil del Norte, S.A.,
Institución de Banca Múltiple, Grupo Financiero Banorte; HSBC México,
S.A., Institución de Banca Múltiple, Grupo Financiero HSBC; Banco Inbursa,
S.A., Institución de Banca Múltiple, Grupo Financiero Inbursa; and
Scotiabank Inverlat, S.A., Institución de Banca Múltiple, Grupo Financiero
Scotiabank.
(2) Among the seven largest private financial groups in Mexico in terms of
total assets: Grupo Financiero Santander Mexico, Grupo Financiero BBVA
Bancomer, Grupo Financiero Banamex, Grupo Financiero Banorte, Grupo
Financiero HSBC, Grupo Financiero Inbursa and Grupo Financiero Scotiabank.
(3) We calculate market share based on information published by the CNBV.
(4) Defined as total non-performing loans as a percentage of total loans.
(5) We calculate the efficiency ratio as administrative expenses divided by
total income, using information published by the CNBV.
(6) We calculate ROAE based on annualized net income for June 30, 2012, and we
have used an average of shareholders’ equity as of December 31, 2011 and
June 30, 2012.
Our prestige and leadership has been recognized in the Mexican financial
system, as well as in the broader Mexican business community. Also in 2011,
América Economía ranked Banco Santander Mexico as the sixth overall best bank
in Latin America and the first in Mexico, and Global Finance recognized
Santander as the safest bank in Mexico, in each case based on criteria defined
in the respective publications. In 2010 and 2012, Euromoney named Banco
Santander Mexico the overall best bank in Mexico, and in 2012, Euromoney also
recognized our private banking unit as the best in the “super affluent”
category, defined as clients worth between U.S.$500,000 and U.S.$1.0 million.
The banking sector in Mexico can be classified into two groups: the mature,
established “large banks” and the recently created “new banks.” As of December
31, 2011, the four largest banks, BBVA Bancomer, Banamex, Banorte and Banco
Santander Mexico, held in the aggregate 68.4% of the total deposits in Mexico,
followed by a total of 19.9% held in the aggregate by HSBC, Scotiabank and
Inbursa, all of which are established large banks. The remaining 11.7% was
distributed among 35 other banks.
We also compete with credit unions in Mexico. Credit unions are financial
institutions that are formed for the purpose of providing access to funding
and favorable conditions for savings and receipt of loans and financial
services. Credit unions do not provide services to the public in general, since
they are only authorized to carry out transactions with their members. The
operation of a credit union is carried out by its own members. In order to be
a member of a credit union, one must comply with the eligibility requirements
established for that organization and acquire a certain number of shares of
the credit union.
The deposits of members with a credit union are not subject to any form of
deposit insurance. There are credit unions for many different economic groups,
ranging from fishermen to industrialists, but there are also “mixed” credit
unions that accept members who perform different economic activities and
“social sector” credit unions that serve economic sectors that are unable to
access traditional financial institutions due to social, economic and
geographic conditions.
Commercial banks in Mexico also compete in the retail market with non-banking
institutions known as Sofoles and Sofomes, which focus primarily on offering
consumer, commercial and mortgage loans to middle- and low-income individuals.
Until recently, the commercial credit market for middle- and low- income
individual customers has been serviced almost exclusively by non-banking
institutions. Currently, more than 50 non-banking institutions are licensed to
operate in Mexico. Mexican non-banking institutions may engage in certain
specific lending activities, but are prohibited from engaging in many banking
operations, including receiving deposits, foreign trade financing, offering
current accounts and engaging in foreign currency operations. Traditional banks
have begun to extend their credit services to the markets previously dominated
by Sofoles and Sofomes.
At the beginning of 2008, the Mexican Banking Law (Ley de Instituciones de
Crédito) was modified to, among other things, grant authority to the CNBV (with
the assistance of other regulators, but having primary responsibility) to
authorize the creation of banks solely to engage in certain activities (which
is intended to incentivize competition, reduce required capital considering
their risk exposure and improve the attention to certain industries and
regions) as compared to so-called “universal” banks, such as Banco Santander
Mexico. As a result of the reduced capital requirements and potential reduced
operational costs that are likely to apply to this type of bank, there could be
increased competition as a result of the creation of more banks to target
specific market niches. To the best of our knowledge, as of December 31, 2011,
the CNBV has not granted any authorization for the creation of this kind of
limited operation bank.
In addition, commercial banks will probably face increasing competition from
Sofoles and Sofomes as a result of reforms to several financial laws, which
have been enacted with the main purpose of deregulating lending activities in
Mexico, including financial leasing and factoring activities.
Commercial banks also face increasing competition from securities firms and
other financial intermediaries that can provide larger companies with access to
domestic and international capital markets as an alternative to bank loans.
In the brokerage services sector, Casa de Bolsa Santander, our broker-dealer
subsidiary, competes with 34 other brokerage houses, 18 of which are part of a
financial group and the rest of which are independent. As of December 31, 2011,
Casa de Bolsa Santander ranked in sixth place in terms of amount traded on the
Mexican Stock Exchange with a share of 6.38%.
according to information
published by the Mexican National Banking and Securities Commission ( Comisión
Nacional Bancaria y de Valores, or CNBV). Through our bank and other
subsidiaries, we provide a wide range of financial and related services,
principally in Mexico, including retail and commercial banking, securities
underwriting and brokerage and custody services, and asset management. Our
principal subsidiaries are Banco Santander Mexico, our commercial bank
subsidiary, Casa de Bolsa Santander, our brokerage subsidiary, and Gestión
Santander, our asset management subsidiary. As of June 30, 2012, we had total
assets of Ps.837.1 billion (U.S.$62.4 billion) and shareholders’ equity of
Ps.97.7 billion (U.S.$7.3 billion), and for the six months ended June 30, 2012,
we had net income of Ps.9.4 billion (U.S.$0.7 billion), which represented a
return on average shareholders’ equity, or ROAE, of 19.9% for that period. Our
most significant subsidiary is Banco Santander Mexico, which as of June 30,
2012 accounted for 99.8% of our total assets and 101.1% of our shareholders’
equity, and for the six months ended June 30, 2012 accounted for 98.0% of our
net income. As of June 30, 2012, Banco Santander Mexico had total loans net of
allowance outstanding of Ps.338.0 billion (U.S.$25.2 billion), total deposits
of Ps.489.1 billion (U.S.$36.5 billion) and 1,097 branches located throughout
Mexico.
We offer a differentiated financial services platform in Mexico focused on the
client segments that we believe are most profitable, such as high- and mid-
income individuals and small and medium-sized enterprises, or SMEs, while also
providing integrated financial services to low-income individuals, as well as
to medium and large companies in Mexico. We began to implement our client
segmentation strategy in 2008 through the development of our information
technology systems, product offerings, distribution channels and internal
practices.
The following chart sets forth the Retail Banking and Global Wholesale Banking
operating segments of the Bank and their main focus.
Retail Banking
• Individuals
• Private banking , for individuals with net wealth in excess of Ps.3
million
• SMEs, with annual gross revenues of less than Ps.100 million
• Middle-market corporations, with annual gross revenues between Ps.100
million and Ps.1,050 million
• Government institutions, comprised of Mexican federal government agencies,
state agencies and municipalities, as well as Mexican universities
Global Wholesale Banking
• Global transaction banking, which includes cash management, global custody
and security services, trade finance and funding alternatives for
institutions with international operations
• Credit markets, which includes origination units, distribution of
structured credit and debt products, debt capital markets, project finance
and asset and capital structuring
• Corporate finance, which includes mergers and acquisitions as well as
equity capital markets
• Equity custodial and related services, which includes equity derivatives,
exchange-traded derivatives, cash equities and equity research
• Treasury trading activities, which offers our customers derivative
products, foreign exchange transactions (including for individuals) and
other financial products and structures
• Proprietary trading, which is responsible for the management of our
proprietary investment portfolio
• Global wholesale banking products and solutions for retail customers,
which offers retail segment clients tailor-made wholesale banking products
and solutions in order to meet specific needs
In addition, we have a Corporate Activities operating segment comprised of all
other operational and administrative activities that are not assigned to a
specific segment or product listed above. These activities include the
centralized management of our financial investments, the financial management
of our structural interest rate risk and foreign exchange position and the
management of our liquidity and equity through securities offerings and the
management of assets and liabilities.
The following table sets forth the breakdown of our net interest income and
operating profit before tax by operating segment.
IFRS
Net interest income Operating profit before tax
For the year ended For the six months For the year ended For the six months
December 31, ended June 30, December 31, ended June 30,
2010 2011 2011 2012 2010 2011 2011 2012
Retail Banking Ps. 18,765 Ps. 21,107 Ps. 9,886 Ps. 12,376 Ps. 6,699 Ps. 12,587 Ps.6,778 Ps. 6,874
Global Wholesale
Banking 2,060 3,690 1,701 1,905 4,144 2,949 1,527 2,123
Corporate Activities 5,421 3,814 1,679 2,182 5,313 2,788 1,102 3,694
Total Ps. 26,246 Ps. 28,611 Ps. 13,266 Ps.16,463 Ps. 16,156 Ps. 18,324 Ps. 9,407 Ps. 12,691
The following table shows certain of our financial and operational data.
IFRS
As of and for the
As of and for the year six months ended
ended December 31, June 30,
2010 2011 2012
(Millions of pesos, except percentages,
branch and customer data)
Branches 1,073 1,097 1,097
Customers 9,073,942 9,301,222 9,583,468
Total assets Ps. 661,614 Ps. 744,204 Ps. 837,149
Loans 229,282 314,628 388,360
Deposits(1) 272,189 314,711 338,792
Shareholders’ equity 85,641 91,487 97,656
Non-performing loans as a percentage
of total loans(2) 2.11 % 1.98 % 1.68 %
Efficiency(3) 38.21 42.91 36.60
Return on average shareholders’
equity (ROAE)(4) 15.72 21.93 19.93
(1) Includes demand and time deposits.
(2) Non-performing loans include (i) all credits past due by more than (x) 30 days, in the case of single-payment loans, (y) 60 days, in the case of revolving loans (including consumer loans and credit cards), and (z) 90 days, in the case of periodic-payment loans (including non-revolving consumer loans, mortgages and commercial loans), and (ii) other doubtful credits. Other doubtful credits include (i) if greater than 25% of a customer’s loans are considered non-performing, the rest of such customer’s loans and (ii) loans to borrowers in doubtful financial situations such as bankruptcy.
(3) Efficiency ratios are equal to administrative expenses plus depreciation and amortization, divided by total income.
(4) Calculated based upon the average daily balance of shareholders’ equity.
Banco Santander, S.A., or Banco Santander Spain, is our controlling shareholder
and owns, directly or indirectly, 99.9% of our total capital stock. We believe
that our relationship with Banco Santander Spain and the Santander Group as a
whole offers us significant competitive advantages over other financial
services holding companies in Mexico. As of June 30, 2012, the Santander Group
had total assets of €1,292,677 million (U.S.$1,626,191 million), shareholders’
equity of €81,821 million (U.S.$102,931 million) and a market capitalization of
€49,261 million (U.S.$61,970 million). It also generated an attributable profit
of €1,704 million (U.S.$2,144 million) in the six months ended June 30, 2012.
We represented approximately 12% of the Santander Group’s attributable profit
in the six months ended June 30, 2012, making us the third largest contributor
of attributable profits to the Santander Group. We also represented
approximately 4% of the Santander Group’s assets in the six months ended June
30, 2012.
In Latin America, the Santander Group was one of the overall largest banking
groups in terms of assets as of December 31, 2011, based on publicly available
annual reports. The Santander Group had 5,991 branches, 90,622 employees and an
attributable profit of €2,240 million (U.S.$2,818 million) for the six months
ended June 30, 2012, according to the interim report of the Santander Group for
the first half of 2012.
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Our principal executive offices are located at Avenida Prolongación Paseo de la
Reforma 500, Colonia Lomas de Santa Fe, Delegación Álvaro Obregón, 01219,
México, Distrito Federal, Mexico. Our telephone number at that address
is +52 55 5257-8000 and our website is www.santander.com.mx.