Norwegian Air Boeing Dreamliner Jet Remains Grounded in Bangkok
By Gustav Sandstrom
One of Norwegian Air Shuttle ASA's (NAS.OS) Boeing Dreamliner jets remained grounded in Bangkok Friday due to
technical problems, adding to a range of recent mishaps with the planes only days after the Norwegian budget airline sat
down with Boeing (BA) in a crisis meeting to resolve the situation.
The jet should have left Bangkok for Stockholm, Sweden, at 5:30 pm local time with almost 200 passengers but had to
remain on the ground due to hydraulic pump problems, Norwegian press spokeswoman Charlotte Holmbergh Jacobsson told The
Wall Street Journal Friday.
The passengers have been rebooked on other flights, and some of them have been checked into hotels, Ms. Holmbergh
Jacobsson said. Norwegian is still trying to fix the aircraft's technical problems, she added.
Norwegian currently operates two Dreamliners on long-distance routes from Scandinavia to Asia and the U.S., and aims
to phase in six more over the next few years as it ramps up its long-haul service. But it has had to ground the aircraft
several times in recent weeks due to technical issues, including hydraulics problems as well as power supply mishaps and
brake malfunctioning indications. Others, including LOT Polish Airlines SA, have also had to halt flights recently due
to technical issues with their Dreamliners.
Top managers of Norwegian and Boeing met in Oslo Wednesday this week to discuss the recent problems.
"If this continues, it is totally unacceptable," Norwegian CEO Bjorn Kjos told The Wall Street Journal in an interview
after the meeting, while a Boeing spokesperson said the company is "working...to ensure we have the right support in
place to help each airline through the entry-into-service process."
Norwegian is pressuring Boeing to help resolve the situation, for instance, by setting up spare parts supplies for the
aircraft at various destinations, Ms. Holmbergh Jacobsson said Friday.
Write to Gustav Sandstrom at email@example.com
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