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UPDATE: T-Mobile USA Seeing Service Outages

By Roger Cheng, Of DOW JONES NEWSWIRES

(Updates with comment from company)

NEW YORK -(Dow Jones)- T-Mobile USA said late Tuesday that some of its customers were experiencing intermittent voice and data service outages.

The carrier, fresh from dealing with a service outage that temporarily wiped out the personal data of its SideKick subscribers, said it was working on fixing the problem.

T-Mobile said that roughly 5% of its customers were experiencing problems, which began at around 5:30 PM ET. The carrier said it was working on the problem.

"We're making good progress restoring voice and messaging service to affected customers," said a T-Mobile spokesman.

The carrier, a unit of Deutsche Telekom AG (DT), has struggled with perceptions of its network and with subscriber growth. T-Mobile recently unveiled a number of new pricing plans in an effort to turn the business around.

But the latest outage threatens to re-ignite concerns stoked by the SideKick incident, in which Microsoft Corp. (MSFT) accidentally lost the SideKick data stored in its servers. The company and its SideKick unit, Danger, later restored the data, but continues to suffer a public black eye.

-By Roger Cheng, Dow Jones Newswires; 212-416-2153; Roger.Cheng@dowjones.com

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