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T-Mobile USA Seeing Service Outages



By Roger Cheng, Of DOW JONES NEWSWIRES

NEW YORK -(Dow Jones)- T-Mobile USA said late Tuesday that some of its customers were experiencing intermittent voice and data service outages.

The carrier, fresh from dealing with a service outage that temporarily wiped out the personal data of its SideKick subscribers, said it was working on fixing the problem.

"We will provide updates as more information is available," according to a T- Mobile spokesman.

The carrier, a unit of Deutsche Telekom AG (DT), has struggled with perceptions of its network and with subscriber growth. T-Mobile recently unveiled a number of new pricing plans in an effort to turn the business around.

But the latest outage threatens to re-ignite concerns stoked by the SideKick incident, in which Microsoft Corp. (MSFT) accidentally lost the SideKick data stored in its servers. The company and its SideKick unit, Danger, later restored the data, but continues to suffer a public black eye.

-By Roger Cheng, Dow Jones Newswires; 212-416-2153; Roger.Cheng@dowjones.com


  (END) Dow Jones Newswires
  11-03-092112ET
  Copyright (c) 2009 Dow Jones & Company, Inc.

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