Companies owning and operating a number of different franchise
units will need to develop their own system for hiring quality
employees. Hiring mistakes cost small businesses thousands of
dollars in wasted labor costs each year. Try these seven tips to
make your hiring process smarter.
1. Call the References
Tell your management team to take the time and call at least
one or two of the references provided by qualified employees.
Skipping this step is a mistake.
2. Use 1-9s Properly
Skipping vital steps in the hiring process could leave you at
the mercy of the IRS. Collect the important information and send
in the forms as soon as you can when a new member joins your
3. Create a Profile
Writing up an outline of what an ideal employee is like for
each franchise will help your management team make smarter
decisions. They can weed out inappropriate candidates while
reviewing applications if you provide a clear profile of the
If you want to avoid claims of discrimination and other labor
issues, be sure to record the decisions and opinions of the
hiring team at each step. Clear explanations of why a particular
applicant wasn't hired will help you explain the process later if
you are questioned.
5. Take Your Time
Many owners make the mistake of hiring the first person to
apply when a position opens up. Do your best to balance existing
workers so you can take a week or two on the hiring process. This
ensures you make the right decision based on all of the
6. Team Up
Put together a hiring team that involves high level managers
and shift or line managers so that each interview is conducted by
at least two people. This gives you a well-rounded view of each
potential hire and speeds up the process.
7. Stock Questions
Each interviewee must be asked the exact same questions. If
you provide a test for the candidates, don't use different sets
of activities for different people. This can lead to claims of
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