The importance of happy and hard working employees can't be
overlooked. The people who work at the base level of your
business are the ones serving customers and handling the most
important operations of your stores. If you have been fine-tuning
your hiring process to find good workers, you need to follow up
by adjusting your offerings so your best employees are motivated
to stay. Many franchise operators never think to provide a few
bonuses or fix basic issues that lead to high turnover rates and
losses on labor costs.
Develop a Core Group
If you can identify your over-achievers and give them a
cohesive team image to stick with, you will find your entire
store operation running more smoothly. There's less
micro-managing required from your upper level employees if even
the newest hires feel like they clearly understand the process
and vision of the business. Cohesive teams work together better
and stay together over longer periods of time.
Wages and Bonuses
A higher wage is always motivating to employees who need
another reason to stay in their job. If you promise small raises
on a routine schedule, stick to them or you will end up
alienating even your hardest workers. Companies that can't afford
higher wages should consider offering other compensation for
their workers. Gift cards and fun reward objects can be an
affordable way to keep everyone on their toes during a busy
season. Trading certificates with another local business could
help you motivate employees without spending too much money.
When employees do a spectacular job, let them know how much it
helped. Praise and verbal affirmations can go a long way in a
business with hourly employees. Many employees stop putting in so
much effort when their best work goes unnoticed anyway. Don't
overlook a worker who goes above and beyond their normal duties
because they are the ones helping your business succeed at the
Throwing a party or planning a trip to the local amusement
park can bring your team together and help them blow off steam at
the same time. Try to avoid making the trip mandatory or you
could upset workers with family obligations or limited free time.
Planning a small celebration for every few months will keep the
team looking forward to something new.