) recently announced that its Human Services Suite has been
deployed by the State of Iowa to improve the quality of services
it is offering to the citizens. The contract period is 10 years,
including a 6-year base period and four 1-year extensions.
Financial terms of the deal were not disclosed.
Accenture's Human Services Suite includes products/solutions
namely, Accenture Public Service Platform, Accenture Benefits
Management System, Accenture Public Health Platform and Accenture
Citizen Self-Service Portal. The products help government and
public service agencies to provide improved performance by
lowering expenses and at the same time ensuring a prompt response
in the face of evolving needs, waning budgets and growing service
demand. Keeping in view the increasing IT demand from federal and
public service agencies, Accenture recently introduced an
advanced iteration (version 4.0) of the product suite.
Per the contract terms, Accenture provided its Accenture Public
Service Platform, Accenture Benefits Management System and
Accenture Citizen Self-Service Portal to the state of Iowa. The
suite replaced the state's 35-year old legacy system. Leveraging
Accenture's services, the state will be prudent to find out
eligible citizens to be served under the federal health programs
and human services. With Accenture, the state can also enhance
its customer services and achieve IT cost optimization.
There is a continuous surge in demand for better IT services from
the federal agencies as they have to manage IT tasks within a
stringent budget. Hence, services that offer improved performance
at a lower cost are always preferred.
Accenture's comprehensive service offerings have made it one of
the key IT service providers. A large product and service base
has also lent the company a leading edge in the competitive
market. Accenture has regularly won deals from all industrial
sectors, as well as the federal vertical.
Though Accenture's prospects look bright, its large number of
government deals (which carry lower margins), stiff competition
), and significant European exposure may temper its growth going
Currently, Accenture has a Zacks #3 Rank, (Hold).
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