) won a contract from
T-Mobile U.S. Inc
) for upgrading the latter's business and IT billing processes to
propel growth and enable market differentiation. With this,
T-Mobile intends to improve customer experience and operational
efficiencies to survive in a highly competitive market. The
financial details related to the transaction were not
Ericsson will be deploying its business support system (BSS) and
operations support system (OSS) solutions to improve T-Mobile's
existing billing setup. Notably, BSS software applications are
essential for day-to-day operations, customer care and other
functional groups. The applications also help manage business
operations related to billing, rating, sales management,
customer-service management and customer databases. On the other
hand, the OSS software allows operations and IT to administer
operational processes focusing on the network and services, which
include service quality monitoring, network and server performance,
logical and physical resources management and provisioning.
Further, the software aids the supervision of networks, business
and customer relations by telecom service providers. To add to the
slew of positives, these solutions form an essential part of the
Service Delivery Environment (SDE), enabling service providers to
deploy advanced IMS, IPTV, web services to their customers.
In today's technologically advanced and highly competitive
landscape, companies demand improved services at lower costs to
drive profits, improve business efficiency and enhance customer
The installation of the OSS/BSS software will help T-Mobile
customers gain real-time billing visibility and full control over
account service changes. Thus, this contract should prove highly
beneficial to both T-Mobile and its customers.
This apart, Ericsson will be installing its Service Agility
solution, which offers a wide array of services, such as charging,
billing, order management, product catalog and Customer
Based in Bellevue, Washington, T-Mobile U.S. is a national
provider of wireless voice, messaging, and data services.
Meanwhile, Stockholm, Sweden-based Ericsson is a leading provider
of telecommunications equipment and services to mobile and fixed
network operators worldwide.
Ericsson currently has a Zacks Rank #4 (Sell). Some
better-ranked stocks in the sector include
Juniper Networks Inc
Ubiquiti Networks Inc
), both have a Zacks Rank#2 (Buy).
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