DELL Expedites EMR Deployment - Analyst Blog


Dell Inc. ( DELL ) announced that it is working closely with Mount Sinai Hospital to implement an electronic medical record ( EMR ) system within the hospital's information technology ( IT ) eco system. Dell's Clinical Service Desk solution will mitigate complexities of EMR implementation at the hospital. Financial details of the deal were not disclosed.

Dell's Clinical Service Desk is a new service dedicated to health care providers and includes some customized features which differ from other Service Desk solutions. For instance, the Clinical Service Desk solution offers a database consisting of physicians with prior experience of handling the EMR system. These experts can then assist health care organizations initializing EMR.

The health care industry has been using EMR solutions to digitize records, thereby mitigating the use of paper and reducing administrative costs.

In 2010, Dell joined hands with San Francisco-based EMR solutions provider Practice Fusion to offer a comprehensive package including hardware, software and other online services to doctors at an affordable price. The partnership combined Practice Fusion's Web-based EMR service with DELL's diversified health care suite including desktop and laptop computers, specialized broadband hardware, scanners and printers.

Dell now offers complete EMR solutions (including hardware and software) which are quite popular among heath care service providers. Dell partnered with the American Medical Association to provide EMR support to the latter. Reportedly, 71% of the hospitals in the States have adopted Dell's EMR solutions.

Moreover, the U.S. government's endeavor to expand the information technology industry as a major player in health reform will help drive health care IT spending over the coming years. We believe that DELL, with its strong position, would be able to capitalize on the government's initiatives.

As per market research firm Global Industry Analysts, health care organizations in North America could spend as much as $5.4 billion annually for EMR implementations, going into 2015. Dell will have to compete with Hewlett-Packard Co. ( HPQ ), Cerner, Eclipsys, Epic Systems, GE Healthcare and other vendors in this vertical to grow its market share in EMR.

Currently, Dell has a Zacks 3# Rank, implying a short term Hold recommendation.

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The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of The NASDAQ OMX Group, Inc.

This article appears in: Investing , Business , Stocks

Referenced Stocks: DELL , EMR , HPQ , IT

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