Dell Inc.
(
DELL
) announced that it is working closely with Mount Sinai Hospital to
implement an electronic medical record (
EMR
) system within the hospital's information technology (
IT
) eco system. Dell's Clinical Service Desk solution will mitigate
complexities of EMR implementation at the hospital. Financial
details of the deal were not disclosed.
Dell's Clinical Service Desk is a new service dedicated to
health care providers and includes some customized features which
differ from other Service Desk solutions. For instance, the
Clinical Service Desk solution offers a database consisting of
physicians with prior experience of handling the EMR system. These
experts can then assist health care organizations initializing
EMR.
The health care industry has been using EMR solutions to
digitize records, thereby mitigating the use of paper and reducing
administrative costs.
In 2010, Dell joined hands with San Francisco-based EMR
solutions provider Practice Fusion to offer a comprehensive package
including hardware, software and other online services to doctors
at an affordable price. The partnership combined Practice Fusion's
Web-based EMR service with DELL's diversified health care suite
including desktop and laptop computers, specialized broadband
hardware, scanners and printers.
Dell now offers complete EMR solutions (including hardware and
software) which are quite popular among heath care service
providers. Dell partnered with the American Medical Association to
provide EMR support to the latter. Reportedly, 71% of the hospitals
in the States have adopted Dell's EMR solutions.
Moreover, the U.S. government's endeavor to expand the
information technology industry as a major player in health reform
will help drive health care IT spending over the coming years. We
believe that DELL, with its strong position, would be able to
capitalize on the government's initiatives.
As per market research firm Global Industry Analysts, health
care organizations in North America could spend as much as $5.4
billion annually for EMR implementations, going into 2015. Dell
will have to compete with
Hewlett-Packard Co.
(
HPQ
), Cerner, Eclipsys, Epic Systems, GE Healthcare and other vendors
in this vertical to grow its market share in EMR.
Currently, Dell has a Zacks 3# Rank, implying a short term Hold
recommendation.
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DELL
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HPQ
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