), the leading customer experience systems and service provider,
announced that network giant
Tata Communication Limited
) has tapped Amdocs resource manager - a segment of Amdocs - to
consolidate its worldwide network inventory and to help the
India-based company get a global view of its network resources.
We believe that this deal will facilitate Tata Communications to
provide improved services to its four thousand enterprise
The deal will help Tata Communications to reduce average time
taken to market new products and services by almost 75% as well as
trim down its order fallout by formalizing and automating the
complex service for its enterprise line of businesses.
These advantages will assist the company to improve the billing
experience and service reliability to its enterprise customers.
Additionally, the deal will significantly reduce the company's
operating cost and provide faster solutions to the customer's
network related problems.
Amdocs's service fulfillment solutions will help Tata
Communications divide a customer order into numerous sub orders. It
would also help Tata Communications to verify the status of the
order, thus providing data integrity. One of the unique features of
this solution is that it supports all technologies, devices, and
services and thus can be used in all networks.
Another benefit for Tata Communications is that Amdocs will act
as the system integrator for the project and will connect 17
different systems, thus providing complete data migration and
In 2005, Tata Communications deployed Amdocs's Operating Support
systems (OSS) to manage its broadband, wholesale voice and
enterprise and carrier data offerings in India, thus marking the
start of Amdocs' association with Tata Communication.
In addition, Tata Communications has already installed Amdocs
fulfillment solution in India. We believe that through this deal,
Tata will expand its network coverage in North America and thus
make way for a two way operational facility.
We are maintaining our long-term Neutral recommendation on
Amdocs Limited. Currently, Amdocs limited and Tata Communication
Limited has a Zacks #3 Rank, implying a short-term hold rating on
AMDOCS LTD (DOX): Free Stock Analysis Report
TATA COMMUNICAT (TCL): Free Stock Analysis
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